3CX: Made to help you work remotely
3CX is packed full of useful features to help your business run smoothly, wherever your employees are.
Control from your browser
Customise your status, settings and configuration, listen to voicemails and see your colleagues’ statuses. Right from your browser.
Want true unified communications? Start video meetings and live chats with colleagues with a click of a button.
Connect your smartphone via a dedicated app
3CX works just as well on any Android or iOS device as it does on a conventional desk phone.
Just download the softphone app, configure with your control panel and you’re ready to receive calls.
Full features list
Core PBX
| Features | Standard | Pro | Enterprise |
|---|---|---|---|
| Extensions | Unlimited | Unlimited | Unlimited |
| Import / Export Extensions via CSV | |||
| SIP Trunks / Gateways Support | |||
| Call Routing by DID & CID (DDI) | |||
| Extensive Codec Support | |||
| Voicemail to Email | |||
| Calling Line Identification Presentation (CLIP) | |||
| Call Transfers (Blind & Attendant) | |||
| Calling Line Identification Restriction (CLIR) | |||
| Call Forward on Busy (CFB) | |||
| Call Forward on No Answer (CFU) | |||
| Hold (CW) incl. Custom Music on Hold | |||
| Intercom / Paging / PA Announcements | |||
| Call Parking / Pickup | |||
| Busy Lamp Field (BLF) | |||
| Real Time System Status | |||
| Easy Backup and Restore (incl. Scheduled Backup) | |||
| VMware / Hyper-V / KVM Compatibility | |||
| Amazon, Google Cloud, Microsoft Azure | |||
| 3CX SBC Connectivity | |||
| Voicemail | |||
| Voicemail Transcription | |||
| Custom FQDN | |||
| Custom SMTP Server |
Office Productivity
| Features | Standard | Pro | Enterprise |
|---|---|---|---|
| Sennheiser Headset Integration | |||
| Auto Attendant / Digital Receptionist | |||
| Ring Extension & Mobile Simultaneously | |||
| Integrated Fax Server (Central and per User) | |||
| Supported SIP Phones Integration | |||
| Manage IP Phones Network Wide | |||
| Automatic Plug & Play Phone Provisioning | |||
| 3CX Apps: Windows and Web Client, iOS, Android | |||
| Directory (Company & Private Phonebook) | |||
| Sync with Office 365 (Users’ Phonebook) | |||
| Call Query against DB & CRM | |||
| Hotel PBX Features incl. Fidelio Certified and Mitel Compatible | |||
| Web Conferencing | Up to 25 Participants | Up to 100 Participants | Up to 250 Participants |
Call Centre
| Features | Standard | Pro | Enterprise |
|---|---|---|---|
| Call Logging | |||
| Click2Call Browser Extension | |||
| Click2Talk | |||
| Click2Meet | |||
| Website Live Chat and Talk | |||
| Call Queue Group Rights Management | |||
| CRM Integration | |||
| Sync with Office 365 (Azure AD) | |||
| Call Queuing | |||
| Real Time Statistics & Monitoring | |||
| Supervisor Agent Status Override | |||
| SLA Alerting | |||
| Switchboard | |||
| Wallboard | |||
| Callback | |||
| Call & Queue Reporting | |||
| Call Recording Transcription and Search | |||
| Barge In / Listen In / Whisper | |||
| See Group Recordings |
Enterprise
| Features | Standard | Pro | Enterprise |
|---|---|---|---|
| Call Flow Designer | |||
| Hot Desking | |||
| Scheduled Restore | |||
| Connect Remote Offices (Bridges) | |||
| Call Recording Restrictions (Start/Stop) | |||
| Skill based Routing | |||
| Customize IP Phone Logo | |||
| Inbuilt Failover | |||
| Microsoft Teams integration |
Join thousands of businesses
We’ve helped organisations from across the UK take advantage of cloud-based communications tools. Can we help you?
