by bethan.girdler-maslen | Jun 3, 2020 | Phone systems, SIP Trunks
The rise in remote working means businesses are looking to software to help them stay as productive as possible while their employees are in their living rooms, spare rooms (if they’re lucky!) and kitchens, rather than the office. Cloud-based phone software and...
by bethan.girdler-maslen | May 6, 2020 | Telecoms industry
With organisations and their employees switching to almost exclusively remote working, there have been many unintended consequences to these changing business practices. One example is a significant rise in telecommunications fraud. What is Telecoms fraud? Telecoms...
by bethan.girdler-maslen | May 6, 2020 | Remote working
The COVID-19 pandemic means that many UK businesses are enforcing home working for almost all employees following government advice. This doesn’t just put a huge strain on business productivity, but on general mental and physical health. How do businesses maintain the...
by bethan.girdler-maslen | May 6, 2020 | Phone systems
A hosted PBX is a Private Branch Exchange (PBX) that is delivered by a ‘hosted’ service. This means an outside provider ‘hosts’ or takes care of your PBX system and provides the physical servers and services to run your phone network. What is hosted PBX? To...
by peter.gradwell | May 6, 2020 | SIP Trunks
Looking for more information about how modern telecoms works? One important concept to understand is SIP Trunking. The traditional Public Switched Telephone Network (PSTN) – with its copper network and ISDN lines – is soon switching to be entirely based online....