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From VoIP systems to connectivity services, we empower organisations to bring people together and solve business challenges.

Gradwell communications office staff working on a 3CX system
130% Tax Super-Deduction: Everything You Need To Know

130% Tax Super-Deduction: Everything You Need To Know

In the latest 2021 budget announcement, the UK government announced a ‘super-deduction’ tax break regime. From 1st April 2021 until 31st March 2023, it allows companies to claim 130% of what you spend on equipment for your business against taxable profits. So, what...

Press Release: TTG Join Gradwell Communications

Press Release: TTG Join Gradwell Communications

Chiltern Capital (“Chiltern”) have added mid-market 3CX Managed Service Provider, The Technology Group (“TTG”) to its portfolio. TTG join Gradwell Communications Limited (“Gradwell”), fellow 3CX Titanium Partners in the enlarged group. Both successful businesses will...

Alliance Connect: March Webinar Wrap-Up & Review

Alliance Connect: March Webinar Wrap-Up & Review

Following the success of our January webinar, we held our second Alliance Connect partner webinar on Thursday 25th March. The agenda included updates on the Alliance Programme, a Wave demonstration from our Head of Product plus sessions with Gradwell’s marketing and...

Partner Case Study: AFP Technology

Partner Case Study: AFP Technology

At Gradwell, we’re dedicated to providing end-to-end communications solutions for our partners and their customers. Our partner programme enables MSP’s and voice resellers across the country to grow their businesses and better serve their clients with access to...

How To Structure An IT Department: Tips & Best Practice

How To Structure An IT Department: Tips & Best Practice

No matter the size or sector of your business, an IT team or department is vital to your company’s success. Long gone are the days where the IT team would live in the basement and only emerge to fix your computer or install new software – we're looking at you, ‘The IT...

The future of remote working

The future of remote working

Before COVID-19, the idea of working from home was alien to most businesses. Following the past year of remote working, we’ve all now experienced what working away from the office is like. While some employees are chomping at the bit to get back to normality, not...

Webinar Review: Partner Update 2021

Webinar Review: Partner Update 2021

Following the tumultuous and disruptive year that was 2020, we want 2021 to be as successful and fruitful as possible for our partners. Our first monthly webinar of 2021 focused on our new partner programme – relaunched from the ground up – as well as our latest...

3CX Feature Comparison: Communication & Collaboration For Businesses

3CX Feature Comparison: Communication & Collaboration For Businesses

Using 3CX For VoIP Calling 3CX is a software-based PBX based on the SIP standard that enables users and extensions to make calls via VoIP and the PSTN. During the COVID-19 lockdown, 3CX has emerged as one of the strongest systems to help facilitate remote working. The...

Business Continuity: Expecting The Unexpected

Business Continuity: Expecting The Unexpected

It goes without saying that COVID-19 has disrupted this year on a global scale. While we’ve all been affected in different ways, businesses of all types and sizes have taken a big hit. When situations like COVID-19 happen, a business continuity plan is vital in order...

Hosted Voice Improvements: What’s happening and why?

Hosted Voice Improvements: What’s happening and why?

We’ve been working harder than ever – especially during COVID-19 and remote working - to improve our services and ensure that you and your colleagues are connected and working as normal. Over the next few months, we’ll be upgrading the infrastructure and delivery of...

How New Technologies Are Disrupting Leading Industries

How New Technologies Are Disrupting Leading Industries

Guest Post by Artur Meyster, Chief Technology Officer at Career Karma.Technology disruption has hit every aspect of the economy. It’s changing every industry at every level, including the way we buy, the way we communicate with customers, and the way we do business....

How easy is it to migrate to Direct Routing?

How easy is it to migrate to Direct Routing?

Direct Routing is a way of connecting Microsoft Teams to the PSTN, converting it into your business phone system. The main attraction of Direct Routing is being able to bring your own telephony service to Teams and connect it to a range of third-party carriers or...