Blog

From VoIP systems to connectivity services, we empower organisations to bring people together and solve business challenges.

Gradwell communications office staff working on a 3CX system
Hunt Groups For VoIP Calling: Everything You Need To Know

Hunt Groups For VoIP Calling: Everything You Need To Know

Having a phone system for your business is a great way to strengthen your communications with your colleagues and clients. While a phone system is vital for making and receiving calls, it also has innovative features in place so you can get the best out of your...

How to choose a phone system for your startup

How to choose a phone system for your startup

Starting a business is hard. You have to develop a product or service, find your target market, create your proposition and sort your commercials. When you start a business, it’s important to consider the communication services that you want for your company. Whatever...

What are the Ofcom end-of-contract notifications?

What are the Ofcom end-of-contract notifications?

On the 15th February 2020, broadband, pay TV and mobile and home phone providers must notify their customers when their minimum contract period is coming to an end. This is a new legislation introduced by Ofcom to ensure both business and residential customers are...

What is a Session Border Controller?

What is a Session Border Controller?

A Session Border Controller or SBC is a device that is deployed in SIP-based VoIP networks to protect and regulate communication sessions. In the early days of SBC, it was focused on the borders between service provider networks and controlling VoIP systems. Its role...

Connecting Crisis at Christmas

Connecting Crisis at Christmas

We are delighted to announce that we'll be supporting the homelessness charity Crisis, this Christmas. With the festive period quickly approaching and temperatures plummeting, we are proud to be able to continue our support for Crisis at Christmas for the eighth year...

Introducing Wave: The New Cloud-Based VoIP Phone System

Introducing Wave: The New Cloud-Based VoIP Phone System

We're delighted to announce a new product: Wave, a new hosted phone system designed for UK SMEs. Wave is the result of over 15 years of developing and providing cutting edge VoIP technology to UK businesses and is developed to use the full power of Amazon Web Services...

When Is The ISDN Switch Off?

When Is The ISDN Switch Off?

With the start of BT's ISDN switch off rapidly approaching, we’ve taken a look at the realities of what BT Openreach are doing, along with a run-down of what you can expect in 2020. With a range of ISDN alternatives available, take a look below and prepared to start...

Wave: A New Product Designed for Partners

Wave: A New Product Designed for Partners

We’ve spoken to a lot of partners over the last 8 months, and one key piece of feedback was clear; they want simplicity and products that are easy to set up, sell, support and maintain. We kept this as our overarching goal when developing Wave, our latest phone...

Gigabit Broadband Voucher Scheme Deadline

Gigabit Broadband Voucher Scheme Deadline

High-speed fibre optic broadband is becoming crucial to Britain’s growing economy. In fact, broadband was recently declared a fundamental human right by no less than the United Nations. So what does this mean for Britain’s SMEs? What is the Gigabit Broadband Voucher...

Why small businesses should embrace Unified Communications

Why small businesses should embrace Unified Communications

Unified Communications platforms are seen as the next wave of communications products. But are they right for small businesses? Why should I care about UC? Unified Communications (UC) is a concept where a business uses one seamless system for working collaboration and...