Blog
From VoIP systems to connectivity services, we empower organisations to bring people together and solve business challenges.
Direct Routing & Disruption in Telecoms Partner Event
On Thursday 12th March, the Gradwell team headed to Eight Members Club in Moorgate, London, for our first partner event of the year. Our event was focused on Direct Routing & Disruption in Telecoms and we were joined by industry experts and speakers from...
What we’re doing in response to Coronavirus
Like many of our customers, we’re following the news surrounding the Coronavirus outbreak very closely. As a supplier of critical communications infrastructure to many businesses, we wanted to keep our customers and partners aware of what we’re doing to make our...
Updates to the Gradwell Control Panel
At Gradwell, we’re constantly building new products and improving our systems. We've been working hard to update your user control panel, and you’ll be able to see these changes on Monday 2nd March. We’ve made the control panel easier to use and manage, while also...
Introducing: The Partner Portal
We’ve recently revealed our latest product, Wave, a new hosted VoIP phone system designed for SMEs. In conjunction with the launch of Wave, our dedicated team of experts have been working on a portal, specifically for our channel partners. After months of developing,...
Are We Running Out Of 020 Phone Numbers?
In late 2019, Ofcom introduced a new 020 range of landline phone numbers for London, to keep the city connected. The demand for numbers has been on the rise, especially in London, with more and more people moving to the capital. By introducing the ‘020 4’ area code,...
Hunt Groups For VoIP Calling: Everything You Need To Know
Having a phone system for your business is a great way to strengthen your communications with your colleagues and clients. While a phone system is vital for making and receiving calls, it also has innovative features in place so you can get the best out of your...
How to choose a phone system for your startup
Starting a business is hard. You have to develop a product or service, find your target market, create your proposition and sort your commercials. When you start a business, it’s important to consider the communication services that you want for your company. Whatever...
What are the Ofcom end-of-contract notifications?
On the 15th February 2020, broadband, pay TV and mobile and home phone providers must notify their customers when their minimum contract period is coming to an end. This is a new legislation introduced by Ofcom to ensure both business and residential customers are...
What is a Session Border Controller?
A Session Border Controller or SBC is a device that is deployed in SIP-based VoIP networks to protect and regulate communication sessions. In the early days of SBC, it was focused on the borders between service provider networks and controlling VoIP systems. Its role...
Connecting Crisis at Christmas
We are delighted to announce that we'll be supporting the homelessness charity Crisis, this Christmas. With the festive period quickly approaching and temperatures plummeting, we are proud to be able to continue our support for Crisis at Christmas for the eighth year...
Introducing Wave: The New Cloud-Based VoIP Phone System
We're delighted to announce a new product: Wave, a new hosted phone system designed for UK SMEs. Wave is the result of over 15 years of developing and providing cutting edge VoIP technology to UK businesses and is developed to use the full power of Amazon Web Services...
When Is The ISDN Switch Off?
With the start of BT's ISDN switch off rapidly approaching, we’ve taken a look at the realities of what BT Openreach are doing, along with a run-down of what you can expect in 2020. With a range of ISDN alternatives available, take a look below and prepared to start...